If you'd like to change the email address connected to your Ramsey account, which includes Pro Portal, please can follow the steps below:
- Sign in at 👉 account.ramseysolutions.com
- On the Overview page, click “Manage Security” under the Security section
- Click “Change Email Address” under the Email Address section
- Click “Verify Me” to verify your identity.
- Go through the sign-in process using your current email.
- Type in your new email, confirm it, and then click “Send Email.”
- Check your inbox and find the verification code you received.
- Enter the verification code and click “Verify Email.”
- Sign in with your new email address.
Once you sign in again, your email change is complete!
⚠️ Running Into Issues?
- If your new email is already in use, reach out with your current and desired email addresses—we’ll see what we can do.
- If you’ve lost access to your current email or there’s a typo in your account email, contact us and we’ll help you get it sorted.
💬 Need more help?
Click the chat icon in the lower right-hand corner. We’re happy to help!
Please note, this will not update the email address(es) receiving lead notifications. To make changes to those, please contact our team using the Help icon in the bottom right corner of your screen or email us at trusted.support@ramseysolutions.com.